Privacy Policy

This Privacy Policy (hereinafter referred to as "this provision") stipulates how we handle personal information of users used on dokinail.com (hereinafter referred to as "this service").
These regulations form part of the Terms of Use (hereinafter referred to as the "Terms").
The personal information protection policy for this service is as follows:

Definition of Personal Information

"Personal information" refers to personal information as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information.

Collection and acquisition of personal information

We collect and acquire the following personal information in an appropriate manner in accordance with laws and regulations.

  1. Account email address (member ID) and password information for logging in to this service
  2. Account registration information, such as name, gender, date of birth, phone number, postal code, address, email address, SNS account information, physical characteristics (height, weight, etc.), and other information about the user
  3. Browsing history, purchase history, and favorite information
  4. Credit card information, bank account information, electronic money, collection agency, cash on delivery information, other payment methods, and other information
  5. Information for inquiries, contact, etc.
  6. If the Service is linked to a third-party service and the User agrees to the link, the registered information on that service
Purpose of use of personal information

In accordance with laws and regulations, we will use personal information collected and obtained for the following appropriate purposes.

  1. To register as a member when starting to use this service
  2. To ship ordered products and prizes applied for
  3. To invoice and confirm the price of ordered products
  4. To respond to inquiries from users themselves
  5. To post information posted by users
  6. To provide services to registered members
  7. To deliver, display or measure the effectiveness of our shop's advertisements (including by email).
  8. To contact and report to users who have cooperated with surveys, events, etc.
  9. To analyze purchase history information and use it to advertise services that match your hobbies and preferences
  10. For market research, analysis of customer and marketing information, and other surveys, analyses, and studies
  11. To help improve and enhance our services, and develop new services, etc.
  12. To process the information into a format that does not identify individuals and to create analytical data and statistical data
  13. To respond to disputes, lawsuits, etc.
  14. To prevent unauthorized use such as violation of these terms and conditions
  15. To carry out business related to the purpose of the preceding paragraph

*Personal information collected and obtained will not be used for any purpose other than those stated in the preceding paragraph, and we will endeavor to delete the personal information without delay after the purpose of use has been achieved.

*If you do not provide us with your personal information, you may not be able to use all or part of this service.

Protection and management of personal information

In accordance with laws and regulations, we take the utmost care and attention to the protection and management of personal information collected and obtained.
We will take appropriate safety measures regarding the personal information we collect and obtain, including organizational, physical, personnel, and technical measures, to prevent unauthorized access to, loss, destruction, falsification, leakage, etc. of personal information, and to maintain its accuracy.
In the unlikely event that a problem does occur, we will endeavor to prevent the damage from spreading and take prompt corrective measures.

  • We will comply with these regulations regarding the handling of personal information, steadily implement them, and continually improve them.
  • We ask that users do the following to protect and manage their accounts and account information.
  1. Users are responsible for protecting and managing their accounts (email addresses and passwords) for this service.
  2. Please do not write your password in any emails or inquiries within this service.
  3. Please change your password regularly and avoid registering names, dates of birth, and phone numbers that are easy for third parties to guess.
  4. Please do not disclose, lend, or transfer your account or account information to acquaintances, friends, relatives, etc.
Disclosure and provision of personal information to third parties

The personal information collected and obtained will be used to the minimum extent necessary to provide the Service.
We will not disclose or provide collected or acquired personal information to third parties except in the following cases:

  1. When the user's consent or approval is obtained.
  2. When required by law or regulation.
  3. When the information is disclosed or provided in the form of statistical data etc. that cannot identify individuals.
  4. When disclosing or providing personal information to an outsourced party within the scope necessary to achieve the purpose of use.
  5. In the event of a corporate merger, business division, business transfer, or other business succession.
  6. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the user's consent or approval.
  7. When it is necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the user's consent or approval.
  8. When a national government agency, local government, or an agency commissioned by them is required to cooperate in accordance with laws and regulations, and obtaining the user's consent or approval may hinder such cooperation.

Furthermore, when conducting transactions with customers, such as product delivery, we outsource necessary tasks to external parties such as shipping companies, but this does not constitute providing information to a third party.

Outsourcing of personal information

In order to provide this service, or for purposes such as sending out surveys or processing information, we may outsource to a third party, and in such cases we may provide some or all of the personal information we hold.
Our products may be delivered directly to you from overseas consignment warehouses. Your order information will be provided to overseas businesses to process your delivery. Please agree to the provision of your order information before placing your order.
When outsourcing the handling of collected or acquired personal information, the level of protection and management of personal information will meet the personal information protection standards set by our company, and we will only do so after concluding an appropriate contract, such as a confidentiality agreement, with the outsourced party.

Disclosure, addition, correction, deletion, and suspension of personal information

We accept requests and demands for the disclosure, addition, correction, deletion, suspension, etc. of personal information collected or obtained.

When we receive such a request, we will confirm that it is made by the user himself/herself, and if we deem it appropriate, we will respond promptly to the content of the request.

*Please note that a fee of 1,000 yen (tax included) will be charged for each request for disclosure, addition, correction, deletion, suspension, etc. of personal information.

Use of Google Analytics and Cookies

Use of Cookies

We use cookies to improve our services and to provide services and information that are appropriate for each individual user.

"Cookies" refers to a technology that temporarily records, saves, and manages information about users who use a website on a computer's hard disk or other storage device, or to information sent and received between a web server and a user's browser when using a website.

If a user has set up their computer, mobile device, or other device to receive cookies, the cookies will be recorded in a designated location in the browser.

Cookies can identify a user's computer, but they do not contain any information that can identify a specific individual user.

Users can change their browser settings to refuse to accept cookies or to display a warning when a cookie is received.

*If you refuse to use cookies, you may not be able to use all or part of the functions of this service.

Use of Google Analytics

This website uses Google Analytics, a service provided by Google, to understand how the website is being used. Google Analytics uses cookies issued by our company to analyze how the website is being used.
We receive the analysis results from Google and understand the status of your visits to this website.

The customer information collected, recorded, and analyzed by Google Analytics does not include any information that can identify a specific individual.

Google Analytics Terms of Use
https://marketingplatform.google.com/about/analytics/terms/jp/

Google Privacy Policy
https://policies.google.com/privacy?hl=en

You can disable Google Analytics by downloading and installing the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page and changing your browser's add-on settings.
If you disable Google Analytics, it will also be disabled on websites other than this one that you visit. However, you can re-enable Google Analytics by resetting your browser add-on.

Google Analytics Opt-out Browser Add-on
https://tools.google.com/dlpage/gaoptout?hl=ja

Additions, changes, and revisions to the privacy policy

Our company may add to, change or modify these terms and conditions without obtaining prior consent from the user.

The following are the additions, changes, and amendments to these regulations:

  1. In response to amendments to the Act on the Protection of Personal Information (Personal Information Protection Act), etc.
  2. When responding to changes in laws and regulations, etc.
  3. When responding to changes in social conditions.
  4. Any other case that we deem necessary.
  • Unless otherwise specified by our company, the revised Terms and Conditions will be displayed on the Service or reflected in these Terms and Conditions, and will take effect from the time of notification.

*When any additions, changes or amendments are made to the contents of these Terms and Conditions, such additions will be displayed on the Service or reflected in these Terms and Conditions and announced so that users can be aware of the content.

*Users shall agree in advance to the handling of personal information by our company and this service as stipulated in the preceding paragraph and shall not raise any objections.